Topic > Information Technology - 637

IMPACTS OF INFORMATION TECHNOLOGY ON EMPLOYMENT STRUCTURE“THE ADVENT OF THE NEW ORGANIZATION”Reading the article “The Advent of the New Organization” by Peter F. Drucker mentioned several points important aspects of how information technology has influenced management and restructured the business process as a whole. Information-based organizations have enough computing power to control the workforce without certain layers of management. Information technology has reduced a variety of positions in the workplace today. Positions ranging from cashiers, security personnel, typists and teachers, analysts, supervisors and managers, and even the highest levels of management have been eliminated. As new technologies emerge, companies will constantly review their business practices and processes to improve their operations and reduce costs. I agree with Drucker that the positions most affected are, and will be, different levels of management and clerical positions. The function of a supervisor, assistant manager and manager is simply to coordinate, review and supervise an area or department of employees. Most levels of management do not have knowledge of how to complete daily operations and tasks, but rather an ideal of the process. In my eleven years of working at Fortis Health, formerly John Alden Life Insurance Company, several positions were eliminated, replaced by some form of information technology. Managers and supervisors who produced a series of productivity reports using an Excel spreadsheet (a form of technology), are replaced by a programmer who implements software and codes a program to automatically read other input/output systems and calculate and measure productivity. Clerical positions such as typing, filing, and telephone operators were eliminated, replaced by voice automation software and imaging software. Information technology is defined as any system for acquiring, storing, manipulating, managing, moving, controlling, displaying, switching, exchanging, transmitting, or receiving data or information through systems IT, software and IT equipment. Working in this field requires a variety of knowledge with specific and detailed knowledge. Employees with this knowledge (specialists) are more likely to survive a company's restructuring due to the implementation of new technologies. The most powerful positions within a company are information technology positions. These positions create, monitor, improve and control the daily operations of a company. A year ago I was recently transitioned from accounts payable supervisor to project analyst in an information technology department. In my year working in this department, I have been exposed to a great deal of information technology knowledge.