Implementing the Total Quality PlanIntroductionWhen addressing a problem with a quality process, it is important to fully commit to the implementation of the project. The process should be top-down and have the support of everyone in the organization. Barriers that could affect the implementation or success of a process are lack of motivation, lack of commitment, or a weak strategic plan. Creating a new quality process requires preparation for change and an effective organizational infrastructure. When implementing a new quality process, it is important to align it with the company culture. Corporate culture represents the organization's values ​​stated in the company's vision or mission statement. For corporate culture to work, people within the organization must believe in the principles of the vision and be committed to quality improvement. Implementing a new quality process requires a cultural change within the organization. Change is difficult to achieve, but it can be achieved through the right process. All levels must be willing to commit to change, starting from top management and working from the top down. The first reaction to change will most likely be resistance, but with adequate training and motivation the results will be positive. This document will address the stages of implementation or a new process and present data for gap analysis. The “as is” flowchart will be compared to the “to be” flowchart creating a map for where the process is… in the middle of the paper… ions need to analyze customer needs, gather data to demonstrate their suspicions and their need for process improvement. Once a flaw is demonstrated, data collection must demonstrate that correcting the process will not adversely affect any other processes in the organization. Quality improvement data collection should provide a quantitative or qualitative measure to determine whether the process defect has been corrected. Process improvement must also remain aligned with the company's vision and goals. Once a process has been improved, continuous monitoring is required to ensure the continued quality of the product or service provided to the customer.