Pain is the most common reason patients visit the emergency room. In all surveys analyzed, an increase in patient satisfaction is generally found when the patient's pain is managed in a timely manner during the visit. In a study conducted by Downey & Zun to measure the correlation, if any, between pain reduction and the level of satisfaction in patients who presented to the emergency room with pain as their chief complaint, they concluded that patients who experienced pain relief during their emergency room stay had significant increases in distress reduction and a positive outlook. Overall, the majority of patients interviewed were satisfied with the care they received and gave positive feedback with "(60%) stating that the doctor was interested in them as a person, seemed warm and friendly (65%), took it seriously their problems (68%) and felt free to talk to the doctor about private matters (55%) and the doctor gave easy-to-follow advice (73%)” (Downey & Zun,