What happens when officers forget their role and responsibilities? They abuse their power and go beyond their duties by crossing lines that should not be crossed, for example in Saratoga, New York, a police officer tries to conduct an illegal vehicle search, when the civilian refuses, the officer slaps him and takes the keys from him. This type of conduct should not be tolerated and officers should be constantly reminded of the consequences of such actions. One thing in particular that can be observed is that in most of the videos the agents are not alone but the other agents knowing that their partner is wrong do not intervene, this model shows that the agents are not trained properly. Proper training can easily avoid such conflicts, for example in the case of Saratoga, New York, another officer could have de-escalated the situation by letting his partner know that what he is doing is illegal, this simple action could have avoided many problems. Most police officers do a great job, but it is the few who don't who ruin the image and reputation of the force. Reminding officers of their duties and paying attention to their actions can do the trick. difference in job performance while helping maintain a good community