Topic > Non-verbal communication: the most important forms of...
93). The tone or volume of a person's voice can say a lot about what they are trying to convey in a conversation. The tone of a person's voice can influence how the recipient interprets what is being expressed. When the same phrase is said in a different tone, it can sound and mean two separate things. For example, saying "I'm fine" in a warm tone means you're fine, but if said in a cold tone, it might indicate that you're actually not fine.
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