Topic > Five Key Behaviors to Improve Patient Safety

Patient and Family Centered Care (PRCC). Patient-centered care is the active involvement and collaboration of patients, their families and healthcare professionals in designing new models of care and in making decisions about individual treatment options. The Institute of Medicine defines patient-centered care as: “Providing care that is respectful and responsive to the preferences, needs, and values ​​of the individual patient and ensuring that patient values ​​guide all clinical decisions.” I feel that my role as a patient has given me personal experience of the importance of patient-centered care and has increased my interest and dedication in patient empowerment in the future as a healthcare professional. Involving patients and families in the care experience is a critical part of creating an environment that promotes safety and quality and has been linked to improved patient outcomes. As a healthcare professional, I can empower the patient and their family by creating an environment where healthcare decision-making is a collaborative process; one that includes and values ​​the opinions of all involved in order to reach a conclusion about what is best for the health of the