IndexFirst Generation Crew Resource ManagementSecond Generation Crew Resource ManagementThird Generation Crew Resource ManagementFourth Generation Crew Resource ManagementFourth Generation Crew Resource Management fifth generation crew resourcesFirst generation crew resource managementIn this very first generation, the first steps to build new CRM training programs took place. It is the beginning of the "story" and the point at which there is a connection between previous accidents and the aviation industry's need to improve safety. The findings from the United Airlines plane crash in 1978 revealed useful evidence. According to the National Transportation Safety Board in 1979, the cause of the fatal crash was the plane commander's refusal to accept the co-pilot's suggestions during the flight and the flight engineer's lack of assertiveness. After this incident, United Airlines was the first company to conduct a comprehensive CRM training program. The main objective was to indicate the appropriate management style by alleviating authoritarian behavior, usually found in captains and strengthening assertiveness in first officers. These programs were totally psychology based with a focus on interpersonal skills and leadership. The programs included theoretical courses and practical sessions in the LOFT (Line Oriented Flight Training) flight simulator. For the first time, an annual CRM training course has been established for pilots. Until then, the need for CRM training would only occur once in a pilot's career. Despite all the benefits, CRM was still viewed by many airmen as an attempt to manipulate their personality. Say no to plagiarism. Get a tailor-made essay on "Why Violent Video Games Shouldn't Be Banned"? Get an Original EssaySecond Generation Crew Resource Management When the second generation began to emerge in the world of aviation, many airlines around the world had already incorporated CRM into their daily training. The difference between the first and second generations was basically that the second focused on purely aeronautical problems related to flight operations, so it became more modular and team-oriented. Trainees accepted the second generation as an improved form of CRM, but criticism was still intense. Once again the reason is that, according to the apprentices, the courses were oriented towards “psycho-babble”. The first company to implement these courses was Delta Airlines. At that time CRM was finally renamed Crew Resource Management instead of Cockpit. Courses in the form of seminars taught concepts such as team building, how to conduct an in-depth pre-flight briefing, situational awareness and stress management. The foundations laid during this generation constitute the main body of modern CRM to this day. Third Generation Crew Resource Management This generation emerged in the early 1990s. During this period particular importance was given to crew members in addition to pilots. CRM began to apply to other airline specialties such as flight attendants, maintenance personnel, dispatchers, and airport staff. It was found that, to ensure a safe flight, proper communication between the pilots and the rest of the crew members was essential. Through training, joint pilot-flight attendant scenarios began to emerge. For example, an emergency ground evacuation procedure thoroughly analyzed and implemented in a very long time”.
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