Index IntroductionCorporate ethical visionFundamental values ​​and principles Guidelines for ethical behavior Consequences for unethical behavior/Ethical enforcement processes Ethical complaintsConclusionReferencesIntroductionAs they are increasingly brought to light within an organization the more cases of unethical behavior and lack of integrity the need to establish a code of ethics document will become necessary. This document is written by professionals whose main objective is to ensure that employees continuously act in a way that coincides with the values ​​and principles of the organization. This serves as a way to protect the company if an employee is caught performing unethical actions based on the code of ethics. An organization may be able to succeed based on shrewd business factors, however, if unethical practices occur, it can easily destroy all the legitimate work being done. Say no to plagiarism. Get a tailor-made essay on "Why Violent Video Games Shouldn't Be Banned"? Get an Original Essay The reason many professionals act unethically is to get ahead in their business. While this may seem ideal for initial success, it can ultimately harm the organization in the long term. An ethical organization may have more difficulty at the beginning of operations, however, following the guidelines established in the code of ethics will lead to tangible results, all while maintaining the positive origin in the eyes of investors and the public. Having a code of conduct document won't be the only way to guide employees towards ethical behavior. Leaders will be entrusted with the task of motivating ethical behavior by example through the manifestation of thoughts, values ​​and attitudes. This document will establish guidelines that all CVS Pharmacy employees will follow to keep the organization ethical and profitable. Corporate Ethical VisionCVS is an organization responsible for providing medicines to customers so that they can live their lives healthily and comfortably. Rather than simply providing medications, CVS will play a more active and supportive role that includes advising customers on their prescriptions, providing support when needed and offering walk-in services to help customers on their path to better health. To achieve this goal, CVS has adopted a vision that is consistent with the highest ethical standards in compliance with all applicable laws and regulations. Whether a customer is filling a prescription or simply stopping by to purchase a snack, CVS will ensure that all employees pay the utmost attention to all services provided and customer privacy concerns. Core Values ​​and Principles CVS has been at the forefront of prescription medications, health and beauty products, household items, snacks, beverages and many other useful items. Considering that CVS's mission is to provide and help customers on a path to better health, it is necessary to establish a set of values ​​and principles for all employees to understand and respect. The values ​​and principles recognized by CVS consist of the following: Integrity – Do the right thing even when no one is watching. Accountability – Take responsibility for your actions. Be aware and accept responsibility for your actions and behaviors. You will make mistakes and learn from them. Innovation: working as a team and collaborating together. If any colleagues know of possible better practices to meet customer needs, they should speak up. Diversity: Diversity is abundant and a valuable resource. Individuals with different backgrounds areable to contribute in ways with their skills and experience. All individuals will have the same opportunities regardless of their background and are encouraged to contribute. Respect – Regardless of the situation, all colleagues must maintain a clear head and be respectful in all interactions with customers and colleagues to ensure a positive shopping and work experience. Ethical Behavior Guidelines In order for CVS to provide certain services to customers, the collection of personal data will be used. The type of data collected falls into two categories: Protected Health Information (PHI) – This refers to information such as an individual's health, healthcare benefits, healthcare payments, as well as items of PII. Personally Identifiable Information (PII) – Refers to data that can identify an individual such as name, address, biological traits, and identification numbers such as a driver's license, credit card, and social security number. It is extremely important to ensure that all information collected is kept confidential and private. CVS customers trust the organization to honor our promise that all data will be handled in compliance with all state and federal laws. Some CVS colleagues require certification to provide their services. Employees are responsible for ensuring the following: Certifications do not expire: You may still know how to perform the tasks required for certification, however, failure to maintain this current document is against federal regulations and may result in financial penalties for CVS. Notify Ethics Management Issues – If situations have occurred outside of the workplace that have resulted in the employee being convicted of crime handling, they must be notified as this may impact the validity of certifications. Revoked Credentials – If for any reason the employee knows that his or her certification or license is not currently in compliance with CVS, state and federal regulations, management must be notified. Consequences for Unethical Behavior/Ethical Enforcement Processes Failure to comply with CVS ethical practices is a serious crime regardless of the situation. Colleagues who engage in unethical behavior may be punished up to and including dismissal. Listed below are possible disciplinary actions that may occur depending on the violation. Counseling: The colleague may receive a report regarding the violation. An action plan will be provided to ensure the breach does not occur again. Suspension: The colleague can be suspended from work for a specified period of time. Depending on the situation, the colleague may be suspended until an investigation is completed. Termination – For any violation CVS reserves the right to terminate the employee for any unethical behavior. Ethics Complaints Due to the nature of how businesses operate, CVS understands that there are numerous factors that can influence an individual to make unethical choices contrary to this policy. Tight deadlines, competing interests, lack of ethical support, and other factors can easily influence how decisions are made ethically or unethically. It is therefore the responsibility of all colleagues to report any unethical facts they witness. This is why CVS has adopted a “see something, say something” policy and has given coworkers several options when reporting concerns: Consult with immediate supervisor – All members of the management team are fully trained to resolve any ethical issues that arise could arise. If the immediate supervisor does not acknowledge the complaint or is the person in question, the coworker should go elsewhere, 124(2), 225–242.