The same concept applies to World Relief. Due to the number of refugees arriving, the situation sometimes becomes hectic. For example, when I ran to the thrift store, the staff struggled to find a family who needed to go and who was available during the specific time period. The office assistant mentioned needing some kind of system to better organize. This is one of the conflicts that often arise in this type of work of refugees who are supposed to enter, as well as other refugees who just need assistance. Therefore, ensuring that no one has signed for the vans, that the right documentation is ready and that refugees arrive at appointments on time can sometimes be a struggle with multiple people carrying out different tasks that day. Fortunately, everyone in the office has patience and is flexible in always coming up with an alternative plan